Qnumber is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively referred to as the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.
1. Information We Collect
1.1 Personal Information
When you register for an account on Qnumber, we collect the following personal information:
- Name: Your full name as provided during registration
- Email Address: Your email for account verification and communication
- Phone Number: Your contact information
- Account Credentials: Username and encrypted password
1.2 User-Generated Content
When using our Services, you may provide:
- Phone Number Listings: Number details, carrier network, asking price, and description
- License Plate Listings: Plate images, plate number, region, asking price, and specifications
- Profile Information: Any additional information you choose to add to your profile
- Communications: Messages and inquiries you send through our platform
1.3 Automatically Collected Information
We automatically collect certain technical information when you use our Services:
- Device Information: Device type, operating system, and unique device identifiers
- Usage Data: Pages viewed, features used, time spent in the app, and interaction patterns
- Log Data: IP address, browser type, access times, and error logs
- Location Data: Approximate location based on IP address (if permitted)
2. How We Use Your Information
We use the collected information for the following purposes:
- Account Management: To create and manage your account, verify user identities, and provide customer support
- Service Delivery: To enable you to post phone number and license plate listings, browse listings, and communicate with other users
- Subscription Management: To process and manage your subscription payments and provide premium features
- Communications: To send service-related notifications, updates, and promotional materials (you can opt out of marketing emails)
- Improvements: To analyze usage patterns, improve our Services, and develop new features
- Security: To detect, prevent, and address technical issues, fraud, and unauthorized activities
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. Information Sharing and Disclosure
3.1 Public Information
When you post a phone number or license plate listing, the following information becomes publicly visible:
- Details of the number or plate listed for sale
- Your username or display name
- Contact information you choose to include in the listing
3.2 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Services:
- Analytics Services: We use Google Analytics to understand how users interact with our Services. Google Analytics collects information about your use of our app and may combine it with other information. For more information, visit Google's Privacy Policy.
- Payment Processors: We use Apple Pay (for iOS devices) and Google Pay (for Android devices) to process subscription payments. Apple and Google have their own privacy policies governing the collection and use of payment information.
- Cloud Storage Providers: To securely store your data and ensure service reliability
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests from public authorities, including:
- Compliance with legal obligations
- Protecting and defending our rights or property
- Preventing or investigating potential wrongdoing
- Protecting the personal safety of users or the public
3.4 Business Transfers
If Qnumber is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
4. Subscription and Payment Information
Qnumber offers auto-renewable subscriptions for premium features. Please note:
- Subscriptions are processed through the Apple App Store (for iOS) or Google Play Store (for Android)
- We do not store your credit card or payment information
- Payment information is handled securely by Apple or Google in accordance with their privacy policies
- You can manage or cancel your subscription through your Apple ID account settings (iOS) or Google Play Store settings (Android)
- Subscription details including pricing and duration are displayed at the time of purchase
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission using SSL/TLS protocols
- Secure password storage using industry-standard hashing algorithms
- Regular security assessments and updates
- Limited access to personal information by authorized personnel only
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our Services to you. If you wish to delete your account, please contact us, and we will delete your information within a reasonable timeframe, except where we are required to retain it for legal purposes.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information through your account settings
- Deletion: Request deletion of your account and personal information
- Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link in our messages
- Data Portability: Request a copy of your data in a machine-readable format
To exercise any of these rights, please contact us at [email protected]
8. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence, where data protection laws may differ. By using our Services, you consent to the transfer of your information to these locations.
10. Third-Party Links
Our Services may contain links to third-party websites or services that we do not operate. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this policy
- Sending you a notification through the app or via email for material changes
You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Services after any modifications indicates your acceptance of the updated Privacy Policy.
12. Contact Us